With InterContinental Tokyo Bay at the core of our operations, we have three main businesses:
the hotel business (accommodation, restaurants, and banquets), the wedding business, and the wedding services business.
The abundant know-how cultivated at InterContinental Tokyo Bay, which will celebrate the 30th anniversary of its opening in 2025, has also been passed on to the management of The Strings Omotesando, a wedding hall directly connected to Omotesando Station that opened in 2017, resulting in the provision of the best hospitality that only an international luxury hotel can offer.
In recent years, we have further leveraged this expertise to expand our wedding services business, and, as of 2024, we have been contracted to provide wedding services at four hotels and one restaurant. From 2025, we will strive to further enhance our hotel and wedding businesses and expand our wedding services business to provide the best hospitality to more guests.
Hotel
Providing the highest level of hospitality in a luxurious space
01
Stay
The Tsukada Global Holdings Group began managing InterContinental Tokyo Bay in 2011, followed by The Strings by InterContinental Tokyo in 2015, and then The Strings Hotel Nagoya in 2016. In 2020, the Group opened Kimpton Shinjuku Tokyo, Japan's first Kimpton lifestyle hotel, and currently operates these five hotels. The Group has also expanded its hotel business overseas to locations such as Hawaii and the U.S. mainland.
As part of the Group, BEST HOSPITALITY Network is responsible for the management of InterContinental Tokyo Bay.
This hotel, which belongs to InterContinental Hotels & Resorts, one of the world's largest international luxury hotel brand with more than 73,500 guestrooms across more than 220 hotels in 70 countries around the world, is an iconic luxury waterfront hotel that blends rich history and tradition with Japanese spirit and culture. The rooms, with an average floor space of approximately 40 square meters, are designed for relaxation, and offer either a bay view overlooking the Rainbow Bridge, which is beautifully illuminated at night, or a river view overlooking the majestically flowing Sumida River. It has many facilities including seven restaurants rich in personality, a lounge and bar, a banquet hall overlooking Tokyo Bay, and a fitness room, and so can be used for a variety of purposes. Moreover, it has a prime location with easy access to central business areas, shopping districts such as Ginza, sightseeing spots such as the historic Zojoji Temple and Hamarikyu Garden, the city’s symbol Tokyo Tower, and Tokyo International Airport (Haneda Airport).
The unprecedented challenges of the COVID-19 pandemic from 2019 dealt a huge blow to our occupancy rates. However, we overcame these challenges by quickly introducing new ideas that better meet customer needs, such as concept rooms*, dog-friendly rooms*, and the Japanese-themed Japanese Lounge, and now, with COVID-19 becoming endemic and inbound travel recovering, we have achieved a V-shaped recovery and our sales in FY2023 were the highest ever.
* Concept rooms and dog friendly rooms are not currently available.
While respecting the luxury hotel brand, the hotel is constantly striving to satisfy all its guests by creating new value in response to the times.
02
Restaurant
The Group's restaurant business consists of 18 hotel restaurants and 4 restaurants in Japan, and restaurant services are provided by the Group company in charge of each location.
As well as running Intercontinental Tokyo Bay's seven restaurants, BEST HOSPITALITY Network operates the hotel's boutique (store), e-commerce site, and room service, and also operates two restaurants and a boutique at The Strings Omotesando.
InterContinental Tokyo Bay
- Italian Dining Zillion - HEALTHY NEW YORK STYLE ITALIAN DINING
- Fine Dining La Provence - MODERN FRENCH INSPIRED BY LA PROVENCE
- New York Lounge by InterContinental Tokyo Bay - FOR RELAXATION AND CULINARY DELIGHTS
- HUDSON LOUNGE - AN OPEN, DYNAMIC SPACE
- Teppan-Yaki TAKUMI - A UNIQUE, HEALTHY TEPPANYAKI SENSATION
- Chef's Live Kitchen - BUFFET RESTAURANT FULL OF LIVELINESS
- RAINBOW BRIDGE VIEW DINING & CHAMPAGNE BAR MANHATTAN - New York Grill & French
- The Shop N.Y.LOUNGE BOUTIQUE - HOTEL EXQUISITE SWEETS COLLECTION
The Strings Omotesando
- TAVERN by the green
- Cafe & Dining ZelkovA
- ZelkovA Cake Boutique
Like the accommodation business, the restaurant business was severely impacted by the unprecedented challenges of the COVID-19 pandemic but achieved a V-shaped recovery in FY2022, and sales reached a record high in FY2023.
This recovery reflects the strengthening of our afternoon tea initiatives, which have been a focus of our energies since FY2020, increased sales of private rooms at each restaurant to make the customer experience even more special, the provision of afternoon tea as room service, and collaborative projects with various companies. In addition, we have established a system for delivering high-quality products to more customers by expanding delivery services at our boutiques. These initiatives are still proving popular with many customers.
03
Meetings & Events
In our banquet business, we offer a total of 20 venues: 12 at InterContinental Tokyo Bay and eight at The Strings Omotesando. InterContinental Tokyo Bay's main banquet hall is "Willard" with a 220-degree panoramic view. The Strings Omotesando's main banquet hall is "West East," one of the largest banquet halls in the Omotesando area, with a capacity of 250 people.
Like the accommodation and restaurant businesses, the banquet business was severely affected by the unprecedented challenges of the COVID-19 pandemic but achieved a V-shaped recovery in FY2022 and achieved robust sales in FY2023 due to the expansion of the corporate market.
InterContinental Tokyo Bay
- Willard (Main banquet hall, 220-degree panoramic view)
- Carlton (Tokyo's first banquet hall with an open kitchen)
- Amstel (Also available for small meetings and as a waiting room)
- and others.
The Strings Omotesando
- WEST SUITE (Main banquet hall. Pillarless ballroom)
- GRAND CENTRAL (Dramatic space with 5.5 meter high ceilings)
- GRAMERCY HOUSE (Venue furnished in a unique style)
- and others.
Bridal
The trinity of facilities, services and people
We use time and space in a way that puts people at ease.
The Tsukada Global Holdings Group's wedding business began in 1995 with a guesthouse created through the renovation of a Western-style house built in the early Showa period in a corner of the wholesale district in Nihonbashi, Tokyo.
Today, the Group operates approximately 50 wedding venues and 100 bridal salons, as well as dress stores, photo studios, and other facilities throughout Japan, from Hokkaido to Okinawa and even overseas.
BEST HOSPITALITY Network offers sophisticated hotel weddings at InterContinental Tokyo Bay and draws on this knowhow to offer weddings of the same high quality as those at luxury hotels at The Strings Omotesando.
Although our sales were severely affected by the unprecedented challenges of the COVID-19 pandemic, we achieved a V-shaped recovery in FY2022. The number of weddings in FY2023 was 1.3 times the number seen pre-COVID and sales of wedding-related businesses, which include the wedding business and the wedding services business, now account for more than 50% of our total sales.
We will continue to create new styles that reflect the times and weddings that meet diverse needs so that our customers never forget that they held their wedding ceremony with us and will recommend us far and wide for many years to come.
To ensure that the wedding business remains our core business, we will continue to further strengthen cooperation with each group company and leverage their strengths to provide all-round services centered around "weddings."
Consigned Wedding
We provide our highly regarded experience and expertise in the wedding business to hotels and fine restaurants of prestigious brands in Japan.
- The Strings by InterContinental Tokyo
- A heavenly wedding set in a high up, open location and elegant space that are perfect for the special day
- Kimpton Shinjuku Tokyo
- A very à la mode New York style wedding in a space designed by the world-renowned Rockwell Group
- ANA InterContinental Tokyo
- A traditional luxury wedding set in a ballroom to create a sense of scale and dramatic effect
- InterContinental Osaka
- A modern luxury wedding that is a step above the rest, combining sophistication and ultimate hospitality
- T'SUKI sur la mer
- The very best restaurant wedding in collaboration with InterContinental Tokyo Bay
Moving forward, we intend to strengthen and expand partnerships with many more luxury hotels. This will also allow us to further demonstrate our technological capabilities and expertise and contribute to the development of the industry as a whole.
Our producers are the best advisors, giving customers advice they can trust and using their extensive product knowledge to make dreams come true.
As experts in their respective venues, our producers produce original weddings tailored to each and every customer, making the most of a venue's unique characteristics.
